How do I return an item? Refund/Return
Policy: Original sales
receipt must accompany returns. We accept returns
for exchange or refund 7 calendar days after delivery of the product. At our
sole discretion after 7 calendar days, we will offer an exchange or store
credit only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is: ·
-without
showing signs of wear or damage in any way ·
-within
7 calendar days of the delivery date (after 7 days no returns are allowed) ·
-must
not be a special order or a custom order ·
-unless
noted that it cannot be returned or has a different return policy time
period other than that 7 days noted in that item's particular item
description. If an item is
received damaged or is incorrectly shipped by us please contact Customer
Support immediately. Items that are defective and shipped from us or items that
you did not order but received from us will qualify for store credit or a cash
refund. Refunds are
contingent upon inspection of item(s) once we receive it. There is a 25%
restocking fee for returned items that are not being exchanged and are not
damaged. Again you MUST contact us within 7 days if you intend to return ANY
item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting
us will NOT be refunded. Customer is
responsible for all shipping costs if seller is not at fault. |